Email Communication
Overview
Email is a critical communication channel for BuildIso Projects. Users can submit bug reports, feature requests, and feedback directly to our team.
Contact Information
Send emails to:
- [email protected] - General inquiries and support
- [email protected] - Account notifications and OTP emails
Email Guidelines
To help us assist you effectively, please include:
- Your BuildIso Projects version number
- A clear subject line
- Detailed description of your issue or request
- Steps to reproduce any bugs (if applicable)
Response Time
Our team aims to respond promptly. Response times may vary based on volume and issue complexity.
Security
Important: We use Proton Mail for privacy and security. Proton Mail offers end-to-end encryption and operates under Swiss privacy laws.
Fake Email Warnings
Be cautious of emails falsely claiming to be from BuildIso. Always verify the sender's email address. If you receive a suspicious email:
- Do not click suspicious links or download attachments
- Report it immediately to [email protected]
Unsubscribe Options
To unsubscribe from our mailing list, look for the unsubscribe link in any email.
Note: Do not unsubscribe from [email protected] if you want to receive account OTP emails.
Additional Resources
For detailed email submission rules, see Email Submission Rules.